Forgot your password?
July 30, 2018
If you have previously registered for online access but have forgotten your password, you can now reset your password online at anytime.
Simply click the "Forgot your password?" link on the workers login page. All you need is your Protect member number and your Protect registered email address.
This service is only available for Protect members who have already registered for online access. If you haven't registered as yet, please call the Protect Member Services team on 1300 344 249 for assistance.
Your password will allow you to access your account both online and via the Protect App. The new Protect App is available from both the Apple and Google stores and can be found by searching for 'Protect Severance'.
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2000+ workers now enjoying the all new Protect App
March 21, 2018
It is only five months since Protect launched its new APP and in that time over 2000 worker members have downloaded and used this fantastic service.
The feedback about the App's functionality and ease of use has been extremely positive with members loving the ability to see if their contributions are up to date by simply accessing these details on their mobile device. Being able to lodge an initial claim via the App has been a real winner with those members who have needed to make a claim.
We have also had some very constructive feedback about what the App could do better and later in the year we will provide a new release to include this enhanced functionality.
The App is available from both the Apple and Google stores and can be found by simply searching for 'Protect Severance'. I you are already registered for our online Web services you can easily login using your member number and your current password.
If you have not yet registered for online services or you have forgotten your password, you can contact our member services staff on 1300 344 249 to register and have a password sent to your Protect registered email address.
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Protect App now available
September 26, 2017
Protect is pleased to announce that we have completed all our testing and our new App is now available in the App stores.
The Protect App gives you access to:
• Check your balance online
• Lodge an initial claim if eligible
• Check your claims history
• Check if your contributions are up to date
• Update your details
• Change your password
You can download our App by entering ‘Protect Severance’ in the search section in the Apple or Google Play stores.
We would appreciate if you would also take the time to rate the App in the App Stores. This provides us with valuable feedback so we can look at ways to improve this service for you and our other members.
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Protect Counselling now Provided by Hunterlink
September 05, 2017
We are pleased to advise that Protect has partnered with Hunterlink as our new Protect Counselling provider.
Hunterlink is a national and not-for-profit organisation experienced in providing support to the industry and various organisations throughout Australia. They operate a national 24/7 helpline and Employee Assistance Programs.
Protect Counselling, provided by Hunterlink is a free support program - independent of Protect, providing you and your immediate family members access to qualified professionals 24 hours a day, 7 days a week - Australia-wide.
Please call 1300 725 881 (free call) if you need to speak to a trained, professional counsellor.
For more information about Protect's free counselling services you can also access the counselling portal through our website - http://www.protect.net.au/Counselling
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